Information We Collect
1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our Website. This information may include your name, email address, telephone number, shipping address, billing address, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, participate in surveys or contests, or contact us for support.
Use of Information
2.1 Providing and Improving Services: We use the collected information to fulfill your orders, process payments, deliver products, and provide customer support. We may also use your information to improve our Website, personalize your experience, and tailor our offerings to your preferences.
2.2 Communication: We may use your contact information to send you transactional emails, such as order confirmations, shipping notifications, and customer support responses. With your consent, we may also send you promotional emails and newsletters about our products, special offers, and events. You can unsubscribe from these communications at any time.
2.3 Analytics and Marketing: We may use aggregated and anonymized information for analytics and marketing purposes. This helps us understand trends, analyze user behavior, measure the effectiveness of our advertising campaigns, and optimize our marketing strategies. We may share anonymized data with third-party service providers to perform these tasks on our behalf.
3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our Website, conducting business, and serving you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
3.2 Legal Compliance: We may disclose your information if required by law, government request, or when we believe it is necessary to protect our rights, comply with a judicial proceeding, or investigate suspected fraud or illegal activities.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you through prominent notice on our Website and obtain your consent if required by applicable law.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child under 16, please contact us using the information provided in Section 7.
Your Choices and Rights
6.1 Updating Your Information: You may review and update your personal information by logging into your account or contacting us directly. Please ensure that your information is accurate and up to date.
6.2 Marketing Communications: You can unsubscribe from our marketing communications by following the instructions provided in the email or by contacting us. Even if you opt out of receiving promotional emails, we may still send you transactional emails related to your orders or inquiries.
We will respond to your inquiries in a timely manner and work to address any concerns you may have.
Thank you for trusting Arise with your personal information.